Products
How do I know what size to order?
We provide a detailed size chart to help you choose the correct size.
Are your products unisex?
Yes, our products are designed to be unisex and suitable for all genders.
Ordering and shipping
How can I place an order?
Orders can be placed directly through our website. Simply add items to your cart and follow the checkout process.
Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times vary depending on the destination.
When will I get my order?
Shipping Times vary depending on where you are located. You can track your order directly through our website on the page 'TRACK'
Returns and exchanges
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at streetwearredefined@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at streetwearredefined@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at streetwearredefined@gmail.com.