Shipping policy

 

Welcome to Remnant! We are committed to delivering your orders efficiently and safely. Please review our shipping policy for information on shipping times, costs, and more.

1. Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has shipped.

2. Shipping Rates and Delivery Estimates:

  • Standard Shipping:

CANADA 

    • Cost: $9.95
    • Delivery Time: 5-7 business days 

USA

    • Cost: $14.95
    • Delivery Time: 14-20 business days 

Please note that delivery times are estimates and may vary based on your location and external factors.

3. Shipping Confirmation and Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order on TRACK page.

4. Shipping Restrictions:

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain items may have additional shipping restrictions due to size, weight, or destination.

5. Customs, Duties, and Taxes:

  • Remnant is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Delays and Issues:

  • We are not responsible for delays caused by the carrier, customs, or any unforeseen circumstances.
  • If you experience any issues with your shipment, please contact us at streetwearredefined@gmail.com with your order details.

 

7. Address Changes:

  • Please ensure your shipping address is correct at the time of order. Address changes cannot be made once the order is processed. For any address-related issues, contact us promptly at streetwearredefined@gmail.com.

8. Order Cancellations:

  • Orders can be cancelled within 24 hours of placing them. After this period, we cannot guarantee cancellation as the order may have already been processed.

We appreciate your business and strive to provide you with the best shopping experience. If you have any questions or concerns about our shipping policy, please contact us at streetwearredefined@gmail.com

Thank you for shopping with Remnant!